Colortrac supplies SmartLF scanners, accessories and software through its international network of value-added distributors.
If you have a service or support requirement, in the first instance please contact your supplier.
Alternatively, please contact the authorised distributor for your country as listed here.
If you cannot obtain local support, or if there is no authorised distributor for your country, please complete this technical support contact form. Completing the form will only take a few minutes, and the information provided will enable us to help you as promptly as possible.
More user/distributor technical support can be found on our dedicated support site
Colortrac authorised distributors are trained to service and support Colortrac products and normally stock frequently used spare parts locally.
Spares support for discontinued products cannot be guaranteed and will depend on the scanner range, model and age.
Spare parts are normally available for a minimum period of five (5) years after volume production ends.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.