Colortrac supplies SmartLF scanners, accessories and software through its international network of value-added distributors.

  • If you have a service or support requirement, in the first instance please contact your supplier.
  • Alternatively, please contact the authorized distributor for your country as listed here.
  • If you cannot obtain local support, or if there is no authorized distributor for your country, please complete this technical support contact form. Completing the form will only take a few minutes, and the information provided will enable us to help you as promptly as possible.

Colortrac authorized distributors are trained to service and support Colortrac products and normally stock frequently used spare parts locally.

Spares support for discontinued products cannot be guaranteed and will depend on the scanner range, model and age.

Spare parts are normally available for a minimum period of five (5) years after volume production ends.